Excellent call quality, cost savings, employee mobility and helpful support are a few reasons why your business should invest in uncapped calling.

Uncapped calling provides customers with the ability to make an unlimited amount of voice calls at a fixed rate. The list of benefits for choosing this voice solution doesn’t end there. Here’s why your business should opt for uncapped calling:

Saving on monthly costs

Having unforeseen costs are never ideal for a company’s financial planner. This is one of the great benefits of Uncapped Voice, which provides companies with a fixed telephone bill each month. Not only does this give your company’s finance department control over overspend, it also reduces costs for large companies with high call volumes.

Mobility

With Vox Voice calling app, Vobi, you can turn your mobile phone into an office softphone. Coupled with a Cloud hosted PBX and Uncapped Voice, Vobi allows you to take your office with you wherever you go. You simply port your office phone number to Vobi and you can make and receive office phone calls from your smartphone. It’s an ideal solution for sales staff on the move, remote workers or staff on business trips.

Cheaper international calls

Call termination rates to international countries have always been high. This is because multiple carriers from different countries need to be involved when making a call. The cost for uncapped calling on the other hand includes calls to select international destinations, eliminating high bills from those business-critical international calls.

Great call quality

According to the mean opinion score (MOS) which measures call quality on a scale from 1 to 5, with 1 representing really poor call quality and 5 representing excellent quality, an Uncapped Voice call gets a score of 4.3 out of 5. To put this in context, a standard Global System for Mobile communication (GSM) call gets a score of 3.8 out of 5.

Number porting

Number porting lets you keep your fixed line number. This is a value-added service to Uncapped Voice. The ability to issue geographic number ranges like 010,021 and 031 means you can enjoy cost effective voice solutions like uncapped calling and still show your customers where you are. More importantly, you can keep your already established business number when changing service providers so that your customers are always able to get hold of you.

24/7 Support

Having phone lines up and running to make and receive calls continuously is important to any company. Should your telephone lines go down, your business should not go down with them. Signing your business up for Vox’s uncapped calling service will give you access to 24/7 support, keeping your business operating as usual.

For more information on Uncapped Voice, visit Vox.co.za.