Overview
More than just a market-leading Internet Service Provider, Vox offers a range of innovative data, communications and collaboration solutions to connect South Africans to the world, and most importantly to each other. Vox leverages technology to enhance customer experience and support entrepreneurs without compromising on its core values of integrity, choice and service excellence.
Service Philosophy
Expertise, innovation and superior quality products are at the heart of Vox. As a leading innovator in the industry, Vox takes full responsibility for all its technical implementations and systems, from concept to installation. The Vox Service Centre operates 24/7/365, to offer immediate support for all customers. It also continuously monitors all of Vox’s networks and infrastructure, to ensure that quality of service is always maintained. Specialist product managers are assigned to oversee each portfolio, allowing for continuous research and development to ensure each product is always of the highest standard. An extensive team of account managers and technical engineers is employed across South Africa to offer convenient customer service and solution implementation.