Satellite is Old… But is it Over?
In a world dominated by super-fast connectivity (you know the sales pitch) – Satellite seems about as relevant as a coupon for Blockbuster at a...
WhatsApp and Your Customers
A Powerful Channel for Contact Centres We all know that mobile phones were originally invented to enable Voice calls that could be made and received...
Leading Her Team with Strength and Motivation
People of Vox: Spotlight on Trisha Francey There’s something magical about successful women in the workplace. Perhaps it’s because it’s an honour to be living...
Download Speeds Don’t Match Your Internet Plan…?
Understanding Internet throughput Think about travelling to work on the highway. During peak traffic hours, those 120 km per hour signs are essentially redundant—there...
Looking After Your Contact Centre’s Rands and Sense
The Economic Benefits of a Locally Based Solution Operational efficiency and customer satisfaction are critically important for contact centres. However, looking to global providers for...
5-Star Experience vs 1-Star Google Review: Your Guests Want Great Wi-Fi
How the Travel Industry Needs to Get Connected From the moment that plane commuters reach their destination, travellers around the world can immediately hear...
Treat your Customers Like Royalty with Vox and Smartz Solutions
A partnership designed to revolutionise customer engagement in SA Poor customer service can have a serious impact on the overall health of your business. In...
Driving His Future within the IT Arena and Beyond
People of Vox: Spotlight on Lunga Hoho When you meet Desktop Support Technician Lunga Hoho, you realise very quickly that he’s a ‘People Person’, through...
Super-Fast, Super-Simple Internet: We’re Extending our LTE Promo
Because we love you, we’re pulling a real life “but wait, there’s more!” Strap in, it’s cliché and infomercial time. Back by popular demand, but...
Moving House? Vox Makes Life Simpler
There are few things in life more painful than Eskom. Death perhaps, taxes (LOVE us some VAT increases), the price of petrol, Elon Musk –...
