Save up to
R14900* per year
with Frogfoot Premium Business Fibre from Vox
Get a FREE Communicate Voice Bundle included with Frogfoot Premium Business Fibre packages
Premium Business Fibre Packages
R1149 PM
Free Uncapped Voice Minutes Included
Uncapped Fibre
Preferred Precinct
20Mbps
Download speed
20Mbps
Upload speed
R1499 PM
Free Uncapped Voice Minutes Included
Uncapped Fibre
Preferred Precinct
50Mbps
Download speed
50Mbps
Upload speed
R2399 PM
Free Uncapped Voice Minutes Included
Uncapped Fibre
Preferred Precinct
100Mbps
Download speed
100Mbps
Upload speed
R1699 PM
Free Uncapped Voice Minutes Included
Uncapped Fibre
Multi-Tenanted Building
20Mbps
Download speed
20Mbps
Upload speed
R2199 PM
Free Uncapped Voice Minutes Included
Uncapped Fibre
Multi-Tenanted Building
50Mbps
Download speed
50Mbps
Upload speed
R2799 PM
Free Uncapped Voice Minutes Included
Uncapped Fibre
Multi-Tenanted Building
100Mbps
Download speed
100Mbps
Upload speed
R2199 PM
Free Uncapped Voice Minutes Included
Uncapped Fibre
Single-Tenanted Building
20Mbps
Download speed
20Mbps
Upload speed
R2699 PM
Free Uncapped Voice Minutes Included
Uncapped Fibre
Single-Tenanted Building
50Mbps
Download speed
50Mbps
Upload speed
R3799 PM
Free Uncapped Voice Minutes Included
Uncapped Fibre
Single-Tenanted Building
100Mbps
Download speed
100Mbps
Upload speed
Fast & Unlimited Data
Uncapped and Unshaped
Free Installation
On 36-month contract
24/7/365 Support
Help is always available
More Value Available
To boost your connectivity
November 2024 Offer
Premium Business Fibre lines with FREE Communicate Voice Bundle
Premium Business Fibre
To get more bang for your buck
- Uncapped, Unshaped & Unthrottled
- Up to 2:1 Contended Bandwidth
- Broadband services with 1:1 QoS VLAN options
- Symmetrical Upload vs Download
- Free-to-use Router Included
- 99% Uptime with 24/7/365 Support
- See Value-add Section for Optional Extras
Business Uncapped Voice
Want a Predictable, Low Phone Bill Every Month?
Does your organisation employ 50 people or less? Maybe unlimited voice calls is what you need.
- We pioneered Uncapped Business Calling in South Africa and have perfected it over time
- You can talk as much as you like on 2 – 8 simultaneous calls, depending on your bundle.
- Unrivalled call quality.
- Get new numbers or port your existing numbers to the Vox Network
- No bill shock at the end of the month, just unlimited talk time all month long
Value-Added Service
Business Fibre Failover Options
Ensure broadband connectivity and Business Continuity
Get reliable Internet backup with Vox Failover Solutions. Switch from Business Fibre to Fixed LTE-A, Satellite and more during outages, to stay connected. Plans start at R260pm*
Keep your business running at all times:
- Uninterrupted connectivity
- Ensure business continuity by transferring Vox Data, VOIP and PBX solutions onto the Failover Solution
- Proactive monitoring and switchover when needed
- Various data bundles are available to meet budgetary and operational requirements
- Month-to-month contracts with no long-term commitment
Vox Advanced SLA Portfolio
Concierge Support for Mission Critical Environments
Experience top-notch protection and rapid support with our premier plan, just like household insurance secures your home. Our guaranteed response time ensures downtime reimbursement, keeping you worry-free and connected.
- Rapid Response and Hardware Replacement Time Frames
- Comprehensive & Timely Communication
- Facilitation of Support Services & Incident Resolution
- Escalation Management with Skilled Technical Engineers
- Dedicated Service Delivery Managers
- Advanced Service Performance Reports
- Service Reviews
*Ts and Cs Apply
Communicate Bundle
Save Up to 76% on your Voice cost with:
- Uncapped Voice
- Vox Verto or 3CX Hosted PBX
- QoS VLAN for quality voice & video
- Non Geographical Voice Numbers
Fibre Plus
Enhance your Fibre connectivity experience
for only R1499 p/m, and get the following:
- Any available failover connection (Fibre or Microwave) at No Setup Charge.
- A /29 IP range which provides 5 Static Public IP’s for your own use
- FlowSpec DDOS Attack Mitigation on the included /29 IP Range.
- A rack-mountable router with more ports, processing power and capabilities.
- On Frogfoot: Have your primary fibre link installed 25% faster. We will credit your Setup charge and your first month’s Fibre Plus charge if we miss the ETA
*Ts and Cs Apply
Testimonials
Required Documents
Company Registration Document
This is the document issued by the Companies and Intellectual Property Commission (CIPC) when the company is registered
ID Document
We require an ID copy of one of the Directors of the company
Proof of Address
This needs to be in the name of the company or Director and also not older than 3 months
Letter of Authority
This will be required if the contract is not accepted by a Director. Please note: the letter needs to be on a company letterhead stating the name of the person that authority is given to, and needs to be signed by a Director
About installation
- Internal order placement
- Quoting workflow
- External order placement
- Supplier planning
- Site survey
- Planning documents
- Landlord approvals
- Wayleave approvals
- Build kick off meeting
- Build in progress
- ONT installation
- Fibre soak testing
- Supplier ATP handover
- Access profiles
- Provisioning
- COA handover
- Service configuration
- Stock request CPE installation
- Installation sign off
- Monitoring
- Support handover
Special Terms and Conditions
The following notes apply to All Business Fibre products
- Desktop surveys (carried out online) are performed to conduct initial feasibility studies and inform estimated lead times and costs.
- All requests for the Fibre Service shall be subject to a feasibility study to determine whether a Fibre Network Operator has adequate fibre infrastructure to provide the Service at a specific location.
- Network Operators reserve the right to amend feasibility results during the implementation of the service when circumstances arise that were not foreseeable with desktop surveys. Examples include excessive fees charged by landlords for access to their premises, or substantially altered civil works due to previously unknown factors.
- Estimated lead times are determined by network coverage, network availability and the specific scope of the work.
- The duration to install a Link is subject to many factors, which are outside the control of Vox or the Fibre Network Operators. These include, but are not limited to, obtaining approvals from municipalities, roads agencies, utilities providers, other network operators, private landowners and landlords. Construction work may be affected by inclement weather conditions.
- The Customer shall be responsible for obtaining 3rd party approvals, including landlord approval to provide Fibre infrastructure and services at the site – final approval to be obtained post site survey. Delays in landlord approvals, consents and availability will impact on delivery time frames.
- Services offered by Vox are all subject to a once-off set-up or Installation fee.
- The installation fees on 3-year and longer contracts are fully subsidised on the condition that the full 3-year term is honoured, failing which Vox shall raise an invoice for the full installation fees.
- Fibre Network Operators may charge a separate installation fee, billed directly to the Customer, for the installation of the Circuit from the property boundary to within the premises – even if and notwithstanding that the service is ordered directly with Vox.
- The portion of the Fibre Service that is comprises of the provision of the Link is provided to the specific address with a Link leased by Vox from a Fibre Network Operator.
- Each Link has its own unique build cost (which is not related to the installation fee charged by Vox) and accordingly, should the Customer wish to move premises during the contract term of a Fibre Service, there will be associated costs recoverable from the Customer.
- Only if the new site is feasible for a similar Fibre Service would a relocation be allowed, and the following needs to be noted:
- a replacement contract must be signed for at least
- the same term, and
- the same value.
- Relocation fees for the new Link will be payable by the Customer.
- This is not exhaustive and the relevant contracts still need to be signed.
Need help?
We have all the Business Fibre answers you need
Frequently Asked Questions
Business Fibre
Fibre is available in areas all over South Africa and is continuously expanding into more areas as we grow our own network and onboard partners.
Check availability on our coverage map to see which options you have access to, or view the alternative solutions where applicable.
No, our FTTB services include basic Wi-Fi and Non-Wi-Fi Routers as part of the monthly service fee, to be selected based on your requirements.
The installation time frames are estimates based on the status of the fibre in your building. Typically, buildings with fibre already present can take between 4-8 weeks to install. Where the fibre is not yet present, the lead time could increase to 4-6 months.
We have temporary connectivity options which you can add to your order, subject to availability, which include Wireless, Fibre, LTE and 5G.
Upgrades within the contract are allowed, but a downgrade cannot be accommodated within the contract as we have back-to-back contracts with our Fibre Network Partners.
We can substitute your contract with a new contract at your new location, subject to feasibility and service availability at the new location.
Yes, during rare cases of network congestion your service can be contended up to 10:1.
Although we always strive to provide all our customers with the best possible experience, the FTTB products do not have any SLAs. For a more guaranteed service experience, look into Dedicated Fibre.
The download vs upload ratios are dependent on the Fibre supplier. The majority are symmetrical services, but there are exceptions.
Premium Business Fibre
Fibre is available in areas all over South Africa and is continuously expanding into more areas as we grow our own network and onboard partners. Check availability on our coverage map to see which options you have access to, or view the alternative solutions where applicable.
No, our FTTB services include basic Wi-Fi and Non Wi-Fi Routers as part of the monthly service fee, to be selected based on your requirements.
The installation time frames are estimates based on the status of the Fibre in your building. Typically, buildings with Fibre already present can take between 4-8 weeks to install. Where the Fibre is not yet present, the lead time could increase to 4-6 months.
We have temporary connectivity options which you can add to your order, subject to availability, which include Wireless, Fibre, LTE and 5G.
Upgrades within the contract are allowed, but a downgrade cannot be accommodated within the contract, as we have back-to-back contracts with our Fibre Network Partners.
We can substitute your contract with a new contract at your new location, subject to feasibility and service availability at the new location.
Yes, during rare cases of network congestion your service can be contended up to 10:1.
Yes, all Premium Business Fibre packages ensure equal Upload and Download speeds.
Although we always strive to provide all our customers with the best possible experience, the FTTB products do not have any SLAs. For a more guaranteed service experience, look into Dedicated Fibre.
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