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Email for Business

Email is like the wheel of digital communications – the invention that changed everything, on which whole industries have been built. It’s swift, accessible, and expedient. But like any good invention, it requires some significant improvements in the evolution towards an even leaner, meaner version.

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Business Email

Hosted Exchange

Whether your business is an SME or large enterprise, Hosted Exchange offers solutions that are both robust and scalable by design.

  • Catered to meet your every business-grade email need.
  • Gives your business the best possible feature set that promises high-priority uptime and availability.
  • Offers a multi-data centre failover.
  • Mimecast security included in all packages, Additional options include targeted threat protection and archiving.

Hosted Exchange

Business-class email messaging and collaboration service.

Value Added Services

Email Management

A Tailored-made email management suite

The Mail Management Suite provides you and your business with a feature-rich, user-friendly and cost-effective package that will keep your business email ecosystem up and running so you can focus on what matters – your business.

  • Advanced Security, that includes Data leakage prevention, linkshield and great reporting
  • 10 year unlimited storage
  • Mail branding that includes email signatures and email campaigns
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SSL Certificates

Stay Secure Online

Every business needs to ensure that their service put a smile on their customer’s face. Vox SSL Certificate offers you a way to keep your customers smiling while browsing or shopping on your website. What better way is there to keep your customers’ confidence by ensuring the safety of their data while they visit your website or webserver.

  • Increase customers’ trust
  • Expand search engine optimisation (SEO)
  • Safe and Secure Online transactions
  • Protect customers’ information using the strongest level of encryption
  • Prevent attackers from creating a fake version of your website
  • Verify ownership of the website
Domains

A simple website starts with a domain

Starting an online business is just a domain away. Whether you have an existing business or have an idea for a startup, you need a strong online presence. You can establish an identity, build credibility on the web, give your organisation a professional look and feel, and the domain belongs to you for as long as you like.

  • Establish a business identity
  • Give your business a sense of professionalism
  • Personalised email address for correspondence
  • Personalised domain builds online credibility
  • Give your business a sense of permanence
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Still have a few questions?

We have all the Business Email answers you need below.

Frequently Asked Questions

How can I access my new mail service?

Vox Cloud Mail can be accessed from the Internet URL and can be added to Outlook and your mobile phone.

Can I add more email addresses to my account?

Yes, you easily add new users by logging a call with our Support Team, who will gladly assist.

Do I need my own domain?

Yes, you do, and we can assist here too, should you need to register one.

If my email is deleted, can it be restored?

Unfortunately not, however we do offer email archiving to assist with mail continuity and retrieval.

What if my email is with another provider?

No worries – our team of experts can assist in transferring the data upon request.

What is Autodiscover?

Autodiscover is the feature that Outlook uses to obtain configuration information for servers to which it connects. In Outlook 2016 with Exchange servers, Autodiscover is considered the single point of truth for configuration information and must be configured and working correctly for Outlook to be fully functional.

How do I setup my mailbox on my computer or my phone?

Hosted Exchange is supported by most mobile and mail applications, provided that AutoDiscover for your email domain is configured correctly. You will need a username and password, as well as an email address. Please bear in mind that in some instances, your email may not match your username.

What clients can I use to setup my mailbox?

Microsoft Outlook, for Windows and MAC, is the recommended application.

Can I access my mailbox from my mobile device?

Android and Apple devices support exchange, and users can set up their mailbox on their devices using the local mail client to sync mail, contacts and calendar.

My profile won’t configure automatically – can I set up my mail manually?

Later versions of Outlook do not allow users to configure profile manually and it is essential that Autodiscover is set up correctly. Only mobile devices allow for users to set up the profile manually. Please contact support for manual configuration.

Why do you need Email Archiving?

With Vox Email Archiving, you will never lose another email again. You will be able to access 10 years’ worth of emails through our fast search and retrieval functionality, which is particularly necessary for legal cases, where you may need to search and retrieve old emails.

What email systems are supported?

Microsoft Exchange 2003-2013, Exchange Online, O365, Lotus Notes, Zimbra, iMail and many more. Please contact us to confirm support if you have another email system.

Where is the email archiving cloud platform located?

In South Africa.

Who can use email archiving?

Any customer who wants extra protection to prevent against the loss of email data, or any customer who has an email data compliance requirement.

Does Vox Email Archiving comply with South African email communication regulation?

Yes, Vox Email Archiving complies with local email communication legislation (ECT Act, King III, SOX)

How does the billing work?

Our services are billed monthly based on number of users on the platform

Can I track and receive reports on banner clicks?

Yes, Branding is more than just an application of banners, signatures and disclaimers. It’s a full email signature marketing tool that informs you when and where a banner has been clicked on. The reporting function also specifies which campaign was advertised on the banner.

What are the dimensions for Branding banners?

Banner data size is restricted to a maximum of 100KB and its dimensions should not exceed 900×900 pixels. We support PNG, JPG and GIF files.

Can I apply Branding only to select email addresses?

Yes, Branding can only be applied to addresses that are specifically provisioned on the system. These addresses can have branding of signatures and banners that are also applied according to exclusion rules.

Does the branding tool work for any email platform?

Yes, Branding can be applied to all major email platforms, including Microsoft O365 and G-Suite.

What does Mimecast Continuity offer me?

The service will allow for access to live and historical email from familiar email client interfaces and supports business continuity planning.

Is Mimecast limited to any email platform?

Mimecast services can integrate with all mail platforms (Office 365, Hosted Exchange or onsite exchanges).

How long are my emails stored within the Mimecast Service and how much space is allocated?

If you have opted for the Mimecast Archive Services, emails can be archived for up to 99 years depending on your archiving requirements.

Do Mimecast services protect business from Ransomware?

Yes, since the service incorporates a comprehensive solution that protects from targeted threats incl. URL, attachments and impersonation attacks.

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Streaming Videos

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Your results

What we recommend and what you get

  • Free Installation

    Save up to R2000*

  • Free Activation

    Save up to R1000*

  • Free Router

    Wi-Fi Router included

  • Uncapped Data

    No FUP - No Fair Use policies apply

25 Mbps

25 Mbps download

25 Mbps upload

Starting from

R857 PM

T's and C's apply